Map Shopify discounts to Merchant Center promotions

Symptom

A live Shopify discount never shows as a Merchant Center promotion, so Google cannot surface the offer badge or promotion details.

Exact cause

Google flagged this state because you have an active discount in Shopify that is not configured as a promotion in Google Merchant Center. Without mapping it, Google Shopping will not show the promotional price or badge, and you miss out on higher click-through rates.

This is a cross-system gap: the storefront discount exists, but Merchant Center never got a supported promotion object to review.

Which system wins

Promotion badges on Google come from Merchant Center promotions after policy review and SKU review. The storefront discount alone is not enough.

Correct edit point

Create or repair the Merchant Center promotion mapping first. Then verify the live offer, code requirement, and landing-page promise all match.

Manual fix steps

1. Open Google Merchant Center → Marketing → Promotions.
2. Create a new promotion that matches your Shopify discount (same type, amount, and conditions).
3. If the discount is a percentage or fixed amount with a promo code, enter the code in the promotion settings.
4. For automatic discounts (no code required), set the promotion to "no code needed."

StoreSteady assist

StoreSteady will create a matching promotion in your Merchant Center account. Only supported promotion types are automated: percentage discount, fixed amount, and free shipping.

Validation steps

1. Test the promotion on the live storefront, including the redemption code or landing-page promise.
2. Check Merchant Center promotions for the current review stage and exact disapproval reason.
3. Resubmit the promotion and expect policy review plus SKU review before it can go live.

Expected resolution time

New promotions are typically reviewed by Google within 12–24 hours.